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Enterprise & Banking Applications

SSC
Other
USD
per Month
Banking/Financial
Egypt Egypt
3 months ago
Job Description
- Deliver technical support for enterprise and banking applications, ensuring reliable performance and user satisfaction.
- Monitor the health of applications and respond quickly to incidents and issues that arise.
- Troubleshoot technical problems and provide effective solutions, escalating issues as necessary.
- Work closely with stakeholders and development teams to understand application requirements and provide insights for improvements.
- Assist in the deployment of updates and new features while minimizing disruption to users.
- Maintain comprehensive documentation of system configurations and support procedures.
- Participate in training sessions for users to enhance their understanding of applications.
- Contribute to process improvement initiatives and propose enhancements to application support strategies.
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